securely seal the package and drop it in your mailbox or at your nearest USPS location. place the shipping label on the return package along with the original packing slip. To return an online order via mail, simply email us at with your request and we will reply back with a shipping label. all sale items are final and cannot be returned or exchanged.įor in-store returns and exchanges, bring in your item(s) along with the receipt. without a receipt, a store credit will be issued at the current retail price. With a receipt, refunds will be made to the original form of payment, which can take up to 10 business days to credit your account. if you are hoping to exchange an online order, we ask that you submit a return request and then place a new order for the item(s) you would like. If you are not completely satisfied with your order, you can return your items in their original condition and packaging for a refund within 30 days from the date of purchase. at this time, we only ship within the US. over the weekend, please allow an additional 1-2 business days for order processing. Orders are typically processed and shipped within 24 hours. **oversized and/or heavy items such as strollers, car eats, bouncers, and travel cribs are unable to be shipped via priority mail *oversized and/or heavy items such as strollers, car seats, bouncers, and travel cribs are subject to actual shipping costs.
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